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Certainly! Here's the updated return policy with the provided information:
**Return Policy for ForsakenWill**
At ForsakenWill, we strive to ensure your complete satisfaction with your purchase. If for any reason you are not entirely satisfied with your order, we offer a comprehensive return policy to make the process as seamless as possible. Please review the following guidelines before initiating a return:
**Return Timeframe:**
- All return requests must be initiated within 15 days of the package arrival date.
**Return Process:**
1. Contact our customer service team at forsakenwill.co@gmail.com to initiate the return process.
2. Provide your order number and reason for the return.
3. Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number along with further instructions on how to proceed.
**Return Shipping:**
- Customers are responsible for the cost of return shipping.
- We recommend using a trackable shipping method to ensure the safe return of your items.
**Return Condition:**
- Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
**Return Processing Time:**
- Upon receipt of the returned item(s), please allow up to 20 days for our team to process your return and inspect the items.
- If you opt for an exchange, we will ship the correct product back to you within this timeframe.
- If you prefer a refund, please allow up to 15 days for the refund to be processed and credited back to your original form of payment.
**Exclusions:**
- Certain items, such as clearance or final sale items, may not be eligible for return. Please refer to the product description or contact customer service for clarification.
**Contact Us:**
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team at forsakenwill.co@gmail.com. We are here to assist you.
Thank you for shopping at ForsakenWill. We appreciate your business and look forward to serving you again in the future.